Automations
Automations for growing brands
Journeys like left-behind bag and win-back run on their own, 24/7, on WhatsApp, SMS and email.
Left-behind bagWhatsApp after 1 hourEmail the next dayStops when they buy
Every automation and its steps
Turn a journey on, set when each message goes and see who is on it now.
- Left-behind bagWhatsApp · emailOn
- Win-backEmailOn
- Thank youWhatsAppOn
- BirthdaySMSOff
- Review requestEmailOn
Left-behind bag
Step 1WhatsApp after 1 hour
Step 2Email the next day
EndsWhen they buy
StatusOn
Turn offEdit
Automations on Gilwick and on Shopify
On Gilwick
Journeys like left-behind bag and win-back across WhatsApp, SMS and email.
On ShopifyBuilt in, with Shopify Flow and marketing automations.
Win-back for quiet buyers
When a buyer has not ordered for a while, Gilwick sends a note to bring them back.
Thank-you and review notes
After delivery, a thank-you goes out, then a request for a review.
